IT Customer Support Specialist – Chat & Email

Accenture is hiring an IT Customer Service Associate in Hyderabad, Pakistan. This role involves managing and resolving customer queries primarily through non-voice channels like email and chat. Candidates should have any graduation degree, with 1 to 3 years of experience in customer support, and strong English communication skills. Familiarity with CRM systems and working in a 24/7 environment is essential. This position includes handling escalations and maintaining service level agreements.
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