IT Configuration Management Senior Specialist

About the Role

As the IT CMDB Owner , you will be responsible for the strategy, design, implementation, and continuous improvement of the Configuration Management Database (CMDB) . You will act as the subject matter expert in Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping , ensuring the CMDB is a powerful enabler for IT operations.

Key Responsibilities

• Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
• Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
• Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
• Collaborate Across Teams work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.
• Drive Adoption by leading c...