Intern - Branch Digital Activation

Prudential plc • Kuala Lumpur, Federal Territory of Kuala Lumpur • Posted June 09, 2026

About the Role

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

  • Act as a Digital Ambassador at branches: Proactively engage walk‑ins customers and complete transactions via PRUServices or PruBSN Touch.

  • Promote digital awareness at branch by maintaining simple in-branch prompts and explain key benefits

  • Deliver end‑to‑end PRUServices registration support, including step‑by‑step guidance on registration, password setup, and first‑time login.

  • Guide customers to complete common self‑service journeys (e.g., view policy details, updat...