Intern - AI Automation & Technical Customer Service Operations Support

Continental • Petaling Jaya, Selangor • Posted July 09, 2026

About the Role

Job Description

We are seeking a motivated and detail-oriented Market Insights and CS Operations Support Intern to join our dynamic team in Petaling Jaya, Malaysia. This internship offers an exciting opportunity to gain hands-on experience in AI automation and customer service operations while contributing to our organization's success.

  • Assist in analyzing, designing and classifying data to support AI automation
  • Lead projects in creation of AI automation process to document and monitor product performances & improvement
  • Help prepare project review reports and presentations for internal stakeholders
  • Support by analyzing customer feedback and identifying market trends and brand presence
  • Contribute to the development of AI assisted customer service processes and procedures
  • Participate in projects aimed at enhancing AI automation and customer service operations

    • Qualifications

  • Currently pursuin...