Insurance Admin Assistant

American Hospital Dubai • dubai, dubai • Posted June 19, 2026

About the Role

Assists the insurance coordinator in reconciling claims, allocates claims according to Remittance Advice (RA), and updates collections online. Follows up on prior authorizations for outpatient and inpatient services, ensures completed claim forms are obtained from relevant departments, and liaises with insurance companies. Downloads Dubai Health Authority Portal (DHPO) for Remittance Advice (RA), prepares PowerPoint presentations on allocation, and reviews corporate and insurance collections weekly.

Responsibilities
  • Assists the insurance coordinator in the reconciliation of claims.
  • Allocates claims as per Remittance Advice (RA) and online updating of collections.
  • Follows up on prior authorization for outpatient services wherever required, and all Inpatient services whenever required.
  • Follows up with clinic/admission office/wards for completed claim forms.
  • Follows up with insurance companies for claim forms.
  • Anticipates ...