Instructional Designer

Duties and Responsibilities:
• Complexity • Conduct needs analysis to identify required skills, knowledge, and workflows for effective product utilization for internal and external customers.

• Design and deliver engaging learning experiences using a variety of methods (, eLearning, videos, classroom training) based on adult learning principles.

• Maintain expertise in assigned product functionality, customer workflows, and internal applications.

• Create and maintain training materials, ensuring alignment with system updates.

• Act as a resource to support, implementation, sales and other groups.

• Continuously monitor and solicit feedback on all training programs and materials to ensure accuracy, relevance, and effectiveness, while driving enhancements for improved adoption.

• Decipher usage analytics and determine improvements or retirements of materials.

• Create instruction that enhances the retention, transf...