Information Technology Support Specialist

L2 IT Support Engineer (SAP & IAM Specialist)

Location: Remote

Position Type: Temporary, 3-month contract

We are looking for a L2 IT Support Engineer to join our technical team. In this role, you will serve as a key escalation point for technical issues, focusing specifically on SAP environments and Identity & Access Management (IAM) lifecycle operations. You will be responsible for ensuring high availability, security, and integrity of our systems while providing exceptional support to our internal business units.

Key Responsibilities

• SAP Support:
• Manage user access and security roles within SAP (ECC, S/4HANA).
• Troubleshoot SAP GUI and Fiori issues for end-users.
• Provide support for SAP GRC (Governance, Risk, and Compliance) activities, including SOD (Segregation of Duties) analysis.

• IAM Management: