Information Technology Site Support Technician (H)

SSM Health • Madison, WI • Posted June 17, 2026

About the Role

**It's more than a career, it's a calling.**

WI-SSM Health West Beltline

**Worker Type:**

Regular

**Job Summary:**

Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems.

**Job Responsibilities and Requirements:**

PRIMARY RESPONSIBILITIES

+ Works under the guidance of the Senior Analyst Technical Support to provide support and participate in project activities.
+ Responsible for facility IS duties, minor hardware/software configuration and repairs.
+ Installs, repairs, modifies, maintains and provides technical support for applications, PC operating systems, PC hardware, printers and related peripherals.
+ Provides operational and administrative support; testing, printing and report distribution, backups, first line support, etc.
+ Utilizes the service ticketing system to log reported issues, document resolution...