Information Technology Help Desk Technician

Hi,

I hope you're doing well. I'm Naveen from DewSoftware, and we have an exciting open position that may interest you. Please share your updated resume, and I'll reach out to schedule a convenient time to connect.

IT Service Desk Technician

Location: Boston Seaport Office (Onsite)

Duration: Long-term Contract

Mandatory Skills

• Strong experience supporting Microsoft O365 applications including Outlook, Teams, SharePoint, Word, and PowerPoint
• Hands-on experience troubleshooting hardware, software, and basic network issues
• Experience with Jira IT Service Management (JSM) or similar ticketing systems
• Proficiency in desktop/laptop deployment, installation, configuration, and support
• Strong knowledge of Windows operating systems and end-user s...