In Room Dinning Supervisor at Kempinski Hotels

Confidential • Ghana, Ghana • Posted June 19, 2026

About the Role

To produce an outstanding guest experience within the Room Service and in-room-dining concepts by managing a service team in cooperation with the culinary team. The Room Service Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit.

Key Responsibilities

  • Reports to Head of Department / Assistant Head of Department.

  • Responsible for Assistant Room Service Manager, Room Service Order Takers, Room Service Waiters / Waitresses, Minibar Attendants.

  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

  • Provide a professional and courteous service at all times and ensure that all employees of the Room Service outlet follow the example.

  • Ensure that the place of work ...