Implementation Engineer - 12 Month FTC

Professional Service Implementation Engineer

At NiCE, we challenge our limits and set ambitious goals. We strive for excellence and consistently exceed expectations. If you share our drive, we offer a career opportunity that will inspire and motivate you.

More About The Role

As an Implementation Engineer, you will lead projects essential to our clients’ success. You will configure Proactive AI products according to best practices and customer requirements, while coordinating activities across departments.

As part of the implementation team, you will collaborate with Customer Success, Product Development, and AI Innovation teams to design and implement business and technical requirements for Proactive AI deployments in both pilot and production environments.

The Professional Services Engineer also serves as an organizational leader, mentoring and coaching junior staff.

Key Responsibilities

• Become an expert in Proa...