Implementation Analyst I

Overview

SUMMARY

The Implementation Analyst I manages the initial implementation of software setup of new and existing client properties for Renter Engagement Solutions Services as well as provides fact‑based implementation guidance to ensure successful transfer of information. Using established procedures, the IA is required to analyze client data and take the appropriate actions necessary to implement all requested products. This person should have exceptional customer service, project management and organizational skills as well as above‑average computer skills. The Implementation Analyst is instrumental in effectively communicating challenges to the appropriate departments to ensure a positive client implementation experience.

Responsibilities

PRIMARY RESPONSIBILITIES

• Implementation of one or more products for small to midsize property management companies.
• Coordination of RealPage services in...