Impactful Leader: Customer Outcomes & Insights

West Brom Building Society • west bromwich, england • Posted June 30, 2026

About the Role

West Brom Building Society seeks a Senior Manager for Customer Outcomes and Insights to ensure that our products and services deliver positive customer outcomes. You'll lead a team dedicated to understanding customer needs and translating insights into actionable improvements.

We offer strong development opportunities, flexible working options, generous leave, and a salary of £60,000 per annum. Join us at the West Brom to create a more secure future for our customers and communities.

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