IMMEDIATE HIRING- RM3000 BASIC (TRADITIONAL MANDARIN SPEAKER ) CUSTOMER SERVICE EXECUTIVE NEAR PJ

BENEFITS: -BASIC SALARY OF RM 3,000 ,NIGHT SHIFT ALLOWANCE UP TO RM 300 AND KPI UP TO RM 400. -RM 300 FULL ATTENDANCE ALLOWANCE -EPF, SOCSO, -12 DAYS OF ANNUAL LEAVE, 14 DAYS OF MEDICAL LEAVE. -RECEIVE 1 MONTH OF PAID TRAINING -LOCATED NEAR TO LRT STATION WHAT WE’RE LOOKING FOR: -SPM AND ABOVE ARE WELCOME TO APPLY. -MUST BE FLUENT IN MANDARIN (TRADITIONAL) BOTH SPEAK AND READ -REQUIRE FOR BASIC ENGLISH -WILLING TO WORK ON A 24/7 ROTATIONAL SHIFT (5 WORK DAYS AND 2 OFF DAYS). -WORKING HOURS (9 HOUR WORKDAY AND 1-HOUR BREAK.) -REQUIRE TO WORK PHYSICAL AT PJ OFFICE -MUST BE ABLE TO START BY OCT 2024 DUTIES: -RESPOND PROMPTLY AND EFFECTIVELY TO A HIGH VOLUME OF INBOUND CUSTOMER COMMUNICATIONS, INCLUDING INBOUNDE CALLS, EMAILS, AND LIVE CHAT INQUIRIES, RELATED TO PRODUCTS AND SERVICE. -MAINTAIN A PROFESSIONAL AND POSITIVE ATTITUDE THROUGHOUT ALL CUSTOMER INTERACTIONS, ENSURING A GOOD CUSTOMER EXPERIENCE EVEN IN CHALLENGING SITUATIONS. -HANDLE REQUESTS FOR BILL ADJUSTM...