Ibex Shaw (Mandaluyong) - Hiring BPO Agents- No Experience Needed

Confidential • mandaluyong, national capital region • Posted June 23, 2026

About the Role

NOW HIRING! Customer Service Champions Wanted

Review Materials Are Provided



Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service!



Your Role

As a Customer Service Representative, you will:



Handle incoming calls with empathy and confidence

Understand and assess customer needs to deliver helpful solutions

Resolve issues using critical thinking and great communication

Stay friendly and efficient — even under pressure!

Meet or exceed productivity and quality goals

Handle escalations with professionalism

Follow company processes while maintaining a positive attitude



What We’re Looking For

At least High School Graduate (Old Curriculum)

At least SHS Graduate

Willing to work the night shift and on a s...