Hybrid Technical Support Specialist at ABB
ABB • edmonton, division no. 11 • Posted May 31, 2026
About the Role
Contribute to industry excellence at ABB as a Hybrid Technical Support Specialist. Your mission will involve providing vital technical assistance while ensuring a remarkable customer experience.
In this role under the Commercial Operations Manager, you will support the Motion Drive Products line, handling technical queries and resolving issues effectively. Your commitment to quality and efficiency will help maintain customer satisfaction and support ongoing improvements. Communicating clearly and identifying additional customer needs is essential in this position.
Key Responsibilities:
• Address customer expectations with precise support solutions
• Display urgency while managing technical inquiries
• Maintain customer relationships and retention strategies
• Utilize remote diagnostics to solve technical challenges
• Compile and produce customer-facing reports
Requirements:
• Degree in Electrical or Electronics ...
In this role under the Commercial Operations Manager, you will support the Motion Drive Products line, handling technical queries and resolving issues effectively. Your commitment to quality and efficiency will help maintain customer satisfaction and support ongoing improvements. Communicating clearly and identifying additional customer needs is essential in this position.
Key Responsibilities:
• Address customer expectations with precise support solutions
• Display urgency while managing technical inquiries
• Maintain customer relationships and retention strategies
• Utilize remote diagnostics to solve technical challenges
• Compile and produce customer-facing reports
Requirements:
• Degree in Electrical or Electronics ...