Hybrid IT Service Desk Analyst (Incidents & Access)

The Cigna Group is seeking an experienced IT Service Analyst for our Kuala Lumpur office. This position involves providing technical support, managing service requests, and ensuring service quality. The successful candidate will work on a shift basis, alternating between home and office work.

This role requires two years of IT support experience, excellent communication skills, and familiarity with tools like Avaya and Microsoft Office. A commitment to customer support is essential.