Hybrid Desktop Support Engineer Toronto
Axiom Technologies • toronto, on • Posted June 18, 2026
About the Role
Join Axiom Technologies as a Hybrid Desktop Support Engineer in Toronto, Ontario. This role requires strong troubleshooting skills and provides first and second-level technical support to users.
As a Desktop Support Engineer, you'll work as an Independent Contractor to deliver efficient technical assistance while managing service requests. With at least 3 years of IT infrastructure experience, you will excel in triaging tickets, prioritizing tasks, and ensuring user satisfaction. This position leverages your expertise in both hardware and software support while fostering communication within IT and users.
Key Responsibilities:
• Provide 1st and 2nd level help desk support
• Triage and assign service requests efficiently
• Perform IMAC services for various devices
• Install and troubleshoot hardware and software
• Maintain high customer satisfaction through effective support
Requirements:
• 3+ years of IT infrastructure field support experience
• Strong tro...
As a Desktop Support Engineer, you'll work as an Independent Contractor to deliver efficient technical assistance while managing service requests. With at least 3 years of IT infrastructure experience, you will excel in triaging tickets, prioritizing tasks, and ensuring user satisfaction. This position leverages your expertise in both hardware and software support while fostering communication within IT and users.
Key Responsibilities:
• Provide 1st and 2nd level help desk support
• Triage and assign service requests efficiently
• Perform IMAC services for various devices
• Install and troubleshoot hardware and software
• Maintain high customer satisfaction through effective support
Requirements:
• 3+ years of IT infrastructure field support experience
• Strong tro...