Human Resources Services Delivery Specialist – DACH Market

WTW • Lisbon, Lisbon • Posted June 28, 2026

About the Role

Role Summary
This role delivers consistent, high‑quality, and compliant HR support within a German‑speaking, multicultural shared‑services environment. Operating with a high degree of autonomy and accountability, the Specialist ensures strict adherence to documented procedures, quality standards, and country‑specific regulatory requirements.
The position plays a critical role in:
Delivering a seamless and professional colleague experience across the DACH region
Ensuring accurate case triage and effective escalation
Supporting the maintenance and quality of German‑language HR knowledge content