HR Service Center Customer Service Associate, Fixed-Term
Stanford University • Redwood City, CA • Posted July 11, 2026
About the Role
**Job Description**
Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.
Stanford University Human Resources (UHR) is seeking a fixed-term Customer Service Associate through March 2027 to support the daily operations of the Tier 1 HR Service Center within the University Human Resources Service Center. This entry-level HR role is responsible for assisting employees with navigating the Oracle HCM system (Sequoia), supporting manager and employee self-service transactions, and resolving general to moderately complex HR inquiries while meeting established SLAs. The role also serves as a key liaison between employees, service ...
Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.
Stanford University Human Resources (UHR) is seeking a fixed-term Customer Service Associate through March 2027 to support the daily operations of the Tier 1 HR Service Center within the University Human Resources Service Center. This entry-level HR role is responsible for assisting employees with navigating the Oracle HCM system (Sequoia), supporting manager and employee self-service transactions, and resolving general to moderately complex HR inquiries while meeting established SLAs. The role also serves as a key liaison between employees, service ...