HR Case Management Advisor
Jonathan Lee Recruitment Ltd • Sheldon, West Midlands (County) • Posted July 14, 2026
About the Role
HR Case Management Advisor
Reference: (phone number removed)
Umbrella Rate: £23.69/hr (Inside IR35)
Location: Solihull
Are you experienced in using case management or ticketing systems within a HR, Payroll or shared services environment? Take your next step in your customer service and case management career with a standout opportunity. The HR Case Management Advisor role offers a supportive, process-driven environment where your communication skills and attention to detail genuinely make a difference. This Case Management Advisor position blends employee and manager enquiry handling with high-quality record keeping, clear service standards, and meaningful collaboration across People functions, Payroll and Workforce Operations. If you enjoy problem-solving, keeping things organised, and delivering reassurance through to resolution, the Case Management Advisor role is built for you.
What You Will Do:
● Manage a portfolio of employee and manage...
Reference: (phone number removed)
Umbrella Rate: £23.69/hr (Inside IR35)
Location: Solihull
Are you experienced in using case management or ticketing systems within a HR, Payroll or shared services environment? Take your next step in your customer service and case management career with a standout opportunity. The HR Case Management Advisor role offers a supportive, process-driven environment where your communication skills and attention to detail genuinely make a difference. This Case Management Advisor position blends employee and manager enquiry handling with high-quality record keeping, clear service standards, and meaningful collaboration across People functions, Payroll and Workforce Operations. If you enjoy problem-solving, keeping things organised, and delivering reassurance through to resolution, the Case Management Advisor role is built for you.
What You Will Do:
● Manage a portfolio of employee and manage...