HR Business Partner

On-site - Baguio 1-3 Yrs Exp Bachelor Full-time

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Job Description

Are you a strategic HR professional with strong BPO experience? We’re looking for a dynamic HR Business Partner (HRBP) to join our team and drive people strategies that support operational excellence and business growth in a high-volume contact center environment.

What You’ll Do:

• Partner with Operations and Site Leaders to align HR strategies with business goals
• Lead employee relations, investigations, and labor compliance (Philippine Labor Code / DOLE)
• Drive performance management and talent development initiatives
• Support workforce planning, headcount forecasting, and HR analytics reporting
• Implement engagement and retention programs to reduce attrition
• Collaborate with Payroll, TA, and HR Ops for seamless employee lifecycle management
• Act as escalation point for complex HR ...