Housing Officer

Spencer Clarke Group are seeking a Housing Officer for a Local Authority Client in West London.

In this role you will manage a patch of tenancies and estates, providing a proactive and customer-focused housing management service to residents.

Duties:

Manage a patch of tenancies, leases and licences, providing day-to-day housing management.
Handle anti-social behaviour cases and support resolution with residents and partners.
Carry out estate inspections, tenancy checks and ensure properties are well managed.
Deliver a responsive, customer-focused service, resolving queries and neighbourhood issues.Qualifications and Experience:

The successful candidate will have the following skills / experience:

Experience in housing management, tenancy sustainment or a similar frontline service role.
Experience dealing with customer enquiries and resolving issues in a timely and professional manner.
Experience of managing a varied workload and priorit...