Housing and Compliance Officer

The Role

On behalf of our client, we are seeking a Housing and Compliance Officer . This role focuses on maintaining safe, suitable and well-managed housing for tenants. You will oversee maintenance and property budgets, health and safety, and the quality of managed schemes.

Reporting to the Housing and Compliance Manager, you will work closely with the Care Team and Maintenance team to support tenancy sustainment, resolve housing issues, and deliver a high-quality customer-focused service.

Responsibilities will include

• Recover rent and service charge arrears, from early intervention through to enforcement and court applications.
• Assist the Management Team to implement and review policies including Rent Arrears, Allocations, Transfers, and Mutual Exchanges.
• Lead, promote, and support tenant moves through mutual exchange, private rent, and choice-based lettings schemes.
• Provide a comprehensive, custome...