Houseperson - Holiday Inn Cleveland Clinic

IHG • Cleveland, OH • Posted July 10, 2026

About the Role

JOB OVERVIEW
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. Respond to guest complaints and ensure corrective action is taken to achieve complete guest
satisfaction. Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots,
etc.) in a timely and efficient manner.

RESPONSIBLE BUSINESS
• May collect newspaper and other items for recycling.
• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and
other supplies to room attendants.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage
areas, and other public areas for assigned floors.
• Remove all dirty linen from assigned Room Attendants’ cart...