Sonesta Hotels • New Orleans, Louisiana • Posted July 07, 2026
About the Role
Description
Key Job Functions
Comfortable with working a fast-paced and diverse environment
Inspect all guest checkout and stayover rooms for cleanliness, appropriate guest amenities and the correct condition of guest room equipment.
Evaluate room attendants on job performance according to Sonesta corporate standards.
Celebrate Successes! Actively participate in recognition programs. Take appropriate action to reward, document and acknowledge good work from employees.
Coach and Retrain associates as needed, including management if escalation is needed.
Collect any Lost/Found items, entering the information in the Lost/Found log maintained in the office.
Collect room attendant’s assignment sheets and confirm the room status.
Check Opera and Rex for information concerning room status and enter updated room status.
Confirm work schedule with the associates for the following day.