Hotel Reservations Agent

Kerry Robert Associates are working with a luxury hotel in Leicestershire, known for its exceptional service and high standards across the guest experience. This is a fantastic opportunity to join a well-established property that offers stability, development and long-term career progression within hospitality.

Are you currently working within a hotel in a guest-facing role and looking to move into reservations or build a career within revenue and front office? This could be the perfect next step.

Key Responsibilities:

• Manage guest reservations from initial enquiry through to confirmation, ensuring a seamless and professional booking experience.
  
• Handle calls, emails and online enquiries, providing accurate information and promoting the hotel’s facilities to maximise revenue opportunities.