Hotel Receptionist

Job Type: 40hrs per week

Morning and evening shift rotation

Hourly Rate: £14.80

Main Purpose:

The Reception team serves as the first point of contact for all guests and visitors to the RCGP. We are 

committed to providing the highest level of customer service in all our actions.

Key Responsibilities:

• Maintaining a positive culture throughout the department
• Maintaining the highest level of service to consistently exceed guest expectations
• Warmly welcoming all visitors and guests - Ensure eye contact and a smile at all times.
• Ensuring everyone is aware of forthcoming daily events being held in the venue 
• Dealing with visitor enquiries/requests.
• Assisting in handling visitor passes and directing visitors as appropriate
• Issue Searcys day passes, Members passes and Gym passes 
• Answering all calls within 3 rings and atten...