Helpdesk Supervisor

Reed Specialist Recruitment • Hemel Hempstead, Hertfordshire • Posted June 11, 2026

About the Role

Service Desk Supervisor - Building Services & Maintenance

Ongoing Temporary Role - Minimum 2 Months

📍 Location: Hemel Hempstead / Central London
🕒 Hours: Monday-Friday, 8am-5pm (40 hours per week)
💷 Hourly Rate: £15.50 - £17.30 per hour
📅 Contract: Ongoing temporary assignment (minimum 2 months)

A leading building services and maintenance provider is seeking an experienced Service Desk Supervisor to support the business on an ongoing temporary basis due to long-term sickness cover within the team.

This is a hands-on supervisory role managing the daily operations of a busy service desk supporting mechanical, electrical and HVAC maintenance contracts across London and the Home Counties.

Key Responsibilities

Supervise daily service desk operations and coordinate engineer schedules
Manage PPMs, reactive maintenance and subcontractor activities
Oversee quotations, service reports, invoicing and CAFM updates
Ensure all works ...