Helpdesk Operator

Hull University Teaching Hospitals NHS Trust

Helpdesk Operator

The closing date is 10 June 2026

An exciting opportunity has become available to work on the Portering Helpdesk, based at the trusts Switchboard department. The role is for a Portering Helpdesk and Transport operator at Castle Hill Hospital.

The post is to cover a Full time position participating in weekday and weekend shift coverage on a rotational basis including Bank Holiday Rota.

We are seeking a dependable and motivated individual who possesses excellent communication skills and works well under pressure. You will require a confident telephone manner and proven customer service skills.

Main duties of the job

The helpdesk role supports the co-ordination of portering resources; allocating and dispatching tasks, based on importance and urgency, as well as routine activities to support patient flow throughout our hospitals.

Answering calls fr...