Helpdesk Operator

Jobwise • Altrincham, England • Posted June 11, 2026

About the Role

Are you the calm voice people rely on when systems fail, processes confuse, or answers aren't obvious? As a Helpdesk Operator, you'll be the person that keeps everything moving - solving problems, guiding colleagues, and making sure nothing slips through the cracks.

This is a role where your impact is felt daily. Based in Knutsford, you'll support teams across the UK, bringing clarity, structure and reassurance whenever it's needed most.

What's in it for you

  • £26000 per annum
  • 25 days holiday plus bank holidays
  • Working hours: 35 hours per week, shifts between 08:00-16:00 and 09:00-17:00
  • Free on-site lunch served daily
  • Profit bonus scheme
  • Free parking at the Knutsford site
  • Pension scheme for long-term security
  • Social events including Summer BBQ and Christmas parties

    • Your responsibilities as Helpdesk Operator

  • Acting as the first point of contact for internal queries across UK branches<...