Helpdesk & Compliance Co-ordinator

Mitie • York, England • Posted June 29, 2026

About the Role

Better places, thriving communities.



Role Responsibilities:

  • Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.

  • Ensure all reported jobs are processed in a timely manner.

  • Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.

  • Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.

  • Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.

  • General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
  • What we are looking for:

  • Flexible individual able to work in afast paced environment

  • IT skills, including Micr...