Helpdesk Associate - ITIL

NTT DATA • Noida, Uttar Pradesh • Posted June 24, 2026

About the Role

Job Description

Req ID: 311619 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Requirements:

  • Helpdesk Sr. Associate at Grade-5 position in Service Desk
  • Must be a Graduate. B.Tech/B.E or any other technical degree preferred
  • Good communication skills with minimum 1 year of international calling experience
  • Good comprehension & writing skills.
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window

    • Job description:

  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems t...