Help Desk Specialist
Two95 International Inc. • Brownsburg, IN • Posted June 09, 2026
About the Role
Title: Help Desk Specialist
Location: Brownsburg, IN, 19406
Duration: 6 Month Contract
Summary
Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.
Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor.• Coordinates with other IT staff members as appropriate f...
Location: Brownsburg, IN, 19406
Duration: 6 Month Contract
Summary
Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.
Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue and fulfills requests in a timely and courteous manor.• Coordinates with other IT staff members as appropriate f...