Help Desk Analyst (REMOTE)
Koniag Government Services • Chantilly, VA • Posted June 13, 2026
About the Role
Tuknik Government Services, LLC a Koniag Government Services company **,** is seeking a Help Desk Analyst to support TGS and our government customer. The position is remote.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provide excellent customer service and solve problems requiring a diverse technical capability (primarily for the Windows Desktop operating system with Microsoft Office 365, Microsoft Office Suite, and various standard applications (COTS).
+ Technically proficient with Windows 11, Intune, TCP/IP, Wi-Fi, smartphones, tablets, printers and typical office automation application support
+ Remote computer support (Beyond Trust / Bomgar)
+ Owning, tracking and resolving Inf...
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provide excellent customer service and solve problems requiring a diverse technical capability (primarily for the Windows Desktop operating system with Microsoft Office 365, Microsoft Office Suite, and various standard applications (COTS).
+ Technically proficient with Windows 11, Intune, TCP/IP, Wi-Fi, smartphones, tablets, printers and typical office automation application support
+ Remote computer support (Beyond Trust / Bomgar)
+ Owning, tracking and resolving Inf...