Healthcare Call Center Agent

Synlink Recruitment Outsourcing Co. Inc. • muntinlupa, metro manila • Posted June 26, 2026

About the Role

  • Respond to patient phone calls, emails, and appointment verification requests
  • Support referral processing, prior authorizations, and follow-up tasks
  • Maintain and update patient records while adhering to HIPAA regulations
  • Prepare, generate, and distribute medical reports

Qualifications

  • High school diploma, some college coursework, or a college degree
  • Experience not required; background in a healthcare account is an advantage
  • Strong communication skills

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