Head Waiter Waitress

Responsibilities

• Ensure the day-to-day operation is smooth in the restaurant
• Assist the leadership team of the restaurant in achieving high guest satisfaction
• Guide and lead the server in the restaurant
• Perform the duties of supervisor on a regular basis
• Maximize sales potential and encourage upselling in order to maximize rates>
• Ensure cash floats are secured at all times
• Work within budgeted costs
• Minimize abuse of operating equipment
• Ensure that requisitions for supplies are completed, delivered, and accounted for
• Minimize the use of overtime
• Ensure that there is enough operating equipment at all times
• Record all voids and report any payment discrepancies to the Restaurant Manager
• Follow company procedures when handling cash, credit cards, and cheques
• Address guests concerning complaints and report all complaints to the Manager
...