Head of Retail AI Platform

Makro PRO • Thailand, Krung Thep Maha Nakhon • Posted June 23, 2026

About the Role

The Head of Retail AI Platform is the senior leader accountable for an AI-native retail decisioning platform end-to-end — strategy, roadmap, delivery, team, governance, and commercial outcome. The platform delivers a portfolio of product suites and agents to merchandising, supply chain, finance, supplier collaboration, and executive-insight users, operating a multi-million-baht programme with a senior engineering team.

Remote candidates outside of Thailand are welcome to apply.

Key Responsibilities:

    • Own the platform roadmap end-to-end — phased multi-release delivery, suite sequencing, agent prioritisation, budget vs scope; resolve open strategic and architectural decisions on documented timelines. 
    • Run the platform operating model — Steering Committee, Architecture Review Board, AI governance reviews, cost review, data-product contracts review — with executive ...