Head of Public Opinion & Crisis Communications

BTCC in Singapore is seeking a skilled professional for managing customer complaints and overseeing public opinion management. You will build a complaints team, handle crises, and serve as a spokesperson.

The ideal candidate will have at least 3 years of experience in public opinion management with strong crisis management skills. Exceptional bilingual communication in Chinese and English is essential. This role requires a commitment to enhance brand reputation and ensure legally compliant messaging.