Head of Neighbourhood Services
This is Alexander Faraday Limited • Billingsgate, City and County of the City of London • Posted June 24, 2026
About the Role
Interim Head of Neighbourhood Services
London / Hybrid
Temporary Contract with Potential to Go Permanent
A leading housing organisation is seeking an experienced Interim Head of Neighbourhood Services to lead a large operational housing management function across London.
This is an excellent opportunity for a senior housing professional with strong experience across neighbourhood services, tenancy management, customer experience and operational performance to join a fast-paced and resident-focused organisation.
Key responsibilities will include:
• Leading neighbourhood and housing management services across multiple sites
• Driving service improvement, operational performance and resident satisfaction
• Managing and developing high-performing operational teams
• Overseeing KPIs, complaints handling and customer engagement
• Leading on complex tenancy, ASB and neighbourhood management matters
• Working closely with senior leadership and key s...
London / Hybrid
Temporary Contract with Potential to Go Permanent
A leading housing organisation is seeking an experienced Interim Head of Neighbourhood Services to lead a large operational housing management function across London.
This is an excellent opportunity for a senior housing professional with strong experience across neighbourhood services, tenancy management, customer experience and operational performance to join a fast-paced and resident-focused organisation.
Key responsibilities will include:
• Leading neighbourhood and housing management services across multiple sites
• Driving service improvement, operational performance and resident satisfaction
• Managing and developing high-performing operational teams
• Overseeing KPIs, complaints handling and customer engagement
• Leading on complex tenancy, ASB and neighbourhood management matters
• Working closely with senior leadership and key s...