Head of Contact Centre

| | || --- | --- || **Location** | Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia || **Qualifications** | None / No Formal Education || **Experience** | 10 Year+ |## Job OverviewU Mobile is seeking an experienced Head of Contact Centre to lead and optimize their customer service operations in Kuala Lumpur, Malaysia. This role is crucial for enhancing customer experience and driving operational excellence within their data-centric telecommunications environment.## Company OverviewU Mobile is a data-centric and multiple award-winning mobile data service company in Malaysia. As the youngest telco in the country, U Mobile has rapidly grown due to its understanding of customer preferences and its swift response to consumer behaviour and needs. The company is committed to becoming Malaysia’s preferred digital telco, offering innovative products like free monthly data, microfinancing for smartphones, and a comprehensive fintech ecosystem including GoPayz and GoBiz. U Mobile boast...