Head of Client Support Group, Asia Pacific

Role Summary

The Head of Client Support Group (CSG) - Asia Pacific is responsible for leading and overseeing the end‑to‑end client lifecycle support activities for Natixis CIB in the region. This includes new client onboarding due diligence, client periodic reviews / KYC refresh, sanctions and embargo screening, and related client documentation and data management.

Based in Singapore, the role provides strategic and operational leadership to ensure an efficient, risk‑aware, and client‑centric KYC / onboarding platform that supports Natixis' corporate and investment banking activities across Asia Pacific and the Middle East. The role holder will partner closely with Front Office, Compliance, Operations, IT, Risk and global CSG and Financial Security counterparts to deliver high‑quality service, maintain a strong control environment, and drive continuous improvement and transformation of processes, tools, and operating model.

The position reports t...