Harley Davidson Service Advisor
Martin Harley-Davidson • Louisville, KY • Posted June 29, 2026
About the Role
Martin Motorsports is looking for a Service Advisor to join our growing team at our Harley-Davidson Louisville location. The Service Advisor is responsible for scheduling service work in the service department and for promoting and selling additional needed service to customers. Must present a professional appearance.
Responsibilities:
+ Maintain CSI rating as established by Management.
+ Maintain a dealership-prescribed standard for “hours per customer repair order written” and “effective labor rate”.
+ Ensure all documents, such as repair orders and invoices, are accounted for.
+ Accomplish the forecast established by the Service Manager.
+ Greet customers in a timely, friendly manner. Obtain customer and vehicle data.
+ Schedule appointments using the appropriate systems. Obtain customer’s signature on repair order; provide customer with a copy.
+ Communicate with customers to determine the nature of the mechanica...
Responsibilities:
+ Maintain CSI rating as established by Management.
+ Maintain a dealership-prescribed standard for “hours per customer repair order written” and “effective labor rate”.
+ Ensure all documents, such as repair orders and invoices, are accounted for.
+ Accomplish the forecast established by the Service Manager.
+ Greet customers in a timely, friendly manner. Obtain customer and vehicle data.
+ Schedule appointments using the appropriate systems. Obtain customer’s signature on repair order; provide customer with a copy.
+ Communicate with customers to determine the nature of the mechanica...