Guest Services Usher
ASM Global • United States, ABILENE CONVENTION CENTER • Posted June 08, 2026
About the Role
POSITION: Guest Services Usher
DEPARTMENT: Event Services
REPORTS TO: Guest Services Supervisor/Event Manager
FLSA STATUS: Non-Exempt
Summary
Position is required to assist patrons with their customer service needs while attending a public of private event.
Essential Duties and Responsibilities
+ Assist patrons with seating or other information as needed
+ Maintain position on post, viewing area of responsibility
+ Oversee assigned area for spills or situations requiring staff attention
+ Receive and act on complaints from patrons according to established policies and procedures
+ All other duties as assigned
+ Performs other related duties as assigned by Manager/Supervisor
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty sa...
DEPARTMENT: Event Services
REPORTS TO: Guest Services Supervisor/Event Manager
FLSA STATUS: Non-Exempt
Summary
Position is required to assist patrons with their customer service needs while attending a public of private event.
Essential Duties and Responsibilities
+ Assist patrons with seating or other information as needed
+ Maintain position on post, viewing area of responsibility
+ Oversee assigned area for spills or situations requiring staff attention
+ Receive and act on complaints from patrons according to established policies and procedures
+ All other duties as assigned
+ Performs other related duties as assigned by Manager/Supervisor
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty sa...