Guest Services Telephone Operator: Elevate Guest Experience

Sheraton Hotels & Resorts • kuala lumpur, kuala lumpur • Posted June 11, 2026

About the Role

Sheraton Hotels & Resorts is hiring for a position at Sheraton Imperial Kuala Lumpur Hotel. The role requires answering and processing guest calls and requests, operating the telephone switchboard, and ensuring guest satisfaction. Ideal candidates should hold a high school diploma and no prior work experience is needed. This full-time position emphasizes customer service and professionalism in guest interactions.
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