Guest Services Officer - InterContinental Singapore Robertson Quay

Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road,

As the Guest Services Officer, you will be responsible for the operational efficiency of all reception and instant service areas during shift. Accountable for the service delivery of those areas to ensure guests receive a consistent luxury experience. You will be required to coordinate with all other departments within the hotel to ensure that a seamless guest experience is consistently delivered.

As a colleague of InterContinental Singapore Robertson Quay, you will be part of a team that embodies this philosophy, delivering exceptional service and elevating hospitality to new heights. If you believe in our values and want to be part of something truly special, we want you on our team!

• To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize sales
• To have a full wor...