Guest Services Manager

Benson's Hospitality Group hotels offer a competitive and comprehensive benefits package for all full-time employees. We offer vacation, holiday pay, free single coverage health insurance + company paid life insurance, disability insurance, dental and vision insurance, 401K.

Position Summary

Plan, direct, and coordinate all Guest Service Representatives activities to maximize the mission of the hotel of pleasing guests at a profit. To operate the hotel's front desk operations in a professional manner with a professional appearance, at all times, while achieving the annual objectives. To place major focus on making sure every guest has an excellent stay. Empower your people to handle guest's complaints.

Key Areas of Responsibility and Duties

• In coordination with Human Resources and the General Manager's approval, interview and hire all guest services personnel.