Guest Service Officer - Club Millesime

Responsibilities

• To provide a personal service to all Club Millesime guests fully aware and following the hotel standards and procedures.
• To provide uncompromising levels of cleanliness and abide to all health and safety regulations of Dubai municipality and other hotel requirements.
• To use appropriate materials equipments and supplies for the smooth run of the Club Millesime Lounge operations and to ask for requisitions accordingly.
• To use the proper telephone etiquette as per Sofitel standards.
• To remain in close contact with guests of the Club Millesime lounge by interacting with them whenever possible.
• To be friendly attentive and stay professional at all times.
• To respect the privacy of the guests and the confidentiality of the information.
• To assist and to coordinate the daily activity with the butlers and the Club Millesime Lounge Supervisor and to replace him/her whenever needed.
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