Guest Service Manager (Swing Shift) - The Hoxton, Williasmburg

Schulte Hospitality Group • Brooklyn, New York • Posted July 03, 2026

About the Role

Job Description

We’re looking for a Guest Service Manager to join our Front Office team!

You’ll be based out of The Hoxton, Williamsburg and report to the Director of Rooms. As the Guest Service Manager, you’ll be supporting the Front Office operation and assisting in managing the day to day.

While this description is meant to give you an idea of how we see the role, it is not meant to be all-inclusive. As we adjust our service offerings and model, additional responsibilities may be asked of you to meet the ongoing operational needs.

What you’ll do…

  • Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
  • Assist in developing the front office team to deliver personal service that exceeds guest expectations.
  • Responsible for the management of the AM/PM or night team ensuring that all night audit procedures are monitored, and figures...