Guest Service Agent – Ticketing (1 year contract)

Marina Bay Sands • singapore, sg, singapore, sg • Posted June 28, 2026

About the Role

JOB SCOPE

Summary of Job Responsibilities

This position is under the Box Office team, as part of Entertainment department. The Box Office team provides ticket sales services and operational support for Marina Bay Sands attractions and events. This includes ticket sales for ArtScience Museum, performances at Sands Theatre, and other ad hoc events. 

Job Responsibilities

  • Attend to walk-up ticket sales and enquires at onsite ticketing counters and self-service ticketing kiosks
  • Perform ticket sales transactions quickly and accurately using computer-based ticketing system
  • Perform cashiering duties including receiving payment by cash, credit card, room charge, vouchers and other payment modes
  • Provide excellent customer service to guests
  • Perform daily opening, closing and reconciliation of sales made through the self-service ticketing kiosks
  • Provide guidance and training to ticke...